Account Director
Job Summary
As the AD, you will act as leader of client relationships and be responsible for familiarizing yourself with specific team hierarchies. You will be the go-to person for all things related to your specific accounts’ brands.
The person best-equipped to succeed in this position is a self-directed, operational leader – a “do-er” as well as a thinker/manager. Our ideal AD is not easily intimidated by large deliverable batches and quick turnaround times and is comfortable with B2B as well as B2C. You must be organized, strong communicators with team-player mindsets who are also thought leaders, adding value to teams and projects by offering up guidance, support, and brand-specific feedback. Thriving in a fast-paced environment is a must.
Along with being highly organized, the AD will be great at prioritizing and able to balance multiple projects. To that, candidates must be able to work with various creative teams, planners, production lead, and project manager personalities.
Essential Functions & Responsibilities
The Account Director is responsible, in the area of account management, for:
- Ensuring deliverables meet client objectives/expectations
- Managing the day-to-day project needs and client communications
- Delegating projects/tasks to AS / SAE / AE as needed
- Empowering and encouraging AS / SAE / AE in their day-to-day activities and providing constructive feedback when needed
- Creating estimates and SOWs for new projects
- Managing scope (in partnership with PM) and ensuring project profitability
- Reviewing all project briefs and ensuring team success in project kickoffs
- Will perform other duties as required or assigned that are reasonably within the scope of duties enumerated above.
Education
- Bachelor’s degree in Advertising, Marketing, Communication or related field
Experience
- 8+ years industry experience and strong recommendations
Skills, Knowledge, and Abilities
- Digital experience is a MUST
- Experience managing multiple projects at a time and working within tight timelines
- Direct, clear communicator
- Knows the importance of when to say “no”, professionally
- Incredible attention to detail
- High sense of ownership/responsibility
- Flexibility and adaptability in the face of ambiguity and change
Account Supervisor
Job Summary
The Account Supervisor is someone who is a proactive thinker, resourceful problem solver and possess an outgoing, get-it-done attitude. The AS will work closely with the cross-functional team (including Creative & Production) to provide day-to-day support to ensure smooth internal processes and positive deliverables for our clients.
To succeed in this role, you must be highly organized and able to perform multiple tasks for different teams/clients on an ongoing basis. Your high level of business insights will help you independently troubleshoot with limited oversight and insightfully recognize opportunities with our current and potential clients. You will have experience with marketing campaigns and a deep understanding of exceptional client service. Our ideal candidate is able to manage daily responsibilities, adaptable to project deliverable changes, and actively participate in cross-functional team ideation sessions.
Your ongoing engagement with the team will reinforce client confidence in driving their business and the successful growth of our agency by being an essential part of the Account Management team.
Essential Functions & Responsibilities
The Account Supervisor is responsible, in the area of account management, for:
- Being the first line of defense within the agency and with the client
- Supporting the account lead on day-to-day client / creative deliverables
- Building strong and trusting relationships with your client counterpart, helping them solve problems and challenges
- Leading weekly client and internal team status meetings along with managing corresponding status reports
- Effectively negotiating client and agency needs and desires.
- Routing creative / copy internally and with clients for proper reviews/approvals
- Managing traffic schedule with internal production and media agency partners
- Partnering and leading communications with media teams, providing guidance best suited towards creative campaigns
- Seeking opportunities to help improve the creative product based on a strong understanding of client business situations
- Looking for opportunities to manage and grow your internal team when it comes to decision-making, prioritizing and conflict-resolution
- Monitoring brand news and industry trends to keep the team abreast of any hot topics
- Performing other duties as required or assigned that are reasonably within the scope of duties enumerated above.
Education
- Bachelor’s degree mandatory; a concentration in advertising, marketing, and/or communications is a PLUS
Experience
- 5-7 years industry experience and strong recommendations
- Creative production and media experience
Skills, Knowledge, and Abilities
- Exceptional computer, written/verbal communication and presentation skills
- Organizational and time-management skills
- Experience managing teams and clients
Associate Creative Director, AD
Job Summary
We are looking for an Associate Creative Director specializing in art direction—who is driven to connect with every audience (both internally and across platforms). A resourceful problem solver that channels contagious energy to inspire and lead. At OKRP, we believe work is ready when we “feel” it.
Working with an ACD/CW partner, you are responsible for bringing big ideas to life visually, as well as managing projects under your CD.
You will lead junior teams while representing your account in client meetings as needed.
Essential Functions & Responsibilities
The ACD / AD is responsible, in the area of creative for:
- Directly supporting your CDs on your brand team’s creative development and championing the executions best aligned with strategic reasoning forward.
- Working with an art partner, you will co-manage and contribute to the day-to-day on key pieces of existing business.
- Processing feedback and responding with creative that exceeds expectations.
- Managing the creative process with PMs and your partner will be key. You may have several balls in the air at once and need to keep things flowing smoothly, while continually reviewing and optimizing every piece of work – sometimes under changing deadlines and parameters.
- Mentoring, nurturing, and creatively challenging Sr. Art Directors, Art Directors, and those reporting to you on a daily basis.
- Performing other duties as required or assigned that are reasonably within the scope of duties enumerated above.
Education
- Bachelor’s degree in Art, or related field of study
Experience
- 6 years minimum agency experience
- Strong recommendations
- Strong portfolio of work that features integrated big ideas brought to life through a wide-range of media channels
Skills, Knowledge, and Abilities
- Possess strong art directing background/skills
- Plays nicely with others.
- Believes in great work and knows it when they see it.
- Willing to dive in head first to any assignment-big or small.
- A passion for all things art: type, photography, color, film, etc…
- Be both right-brained and left-brained – but never overthink work.
- Flexibility and adaptability in the face of ambiguity and change
- Exceptional time-management, organization, written/verbal communication, and presentation skills
- Energy, curiosity, and an ability to maintain your sense of humor under tight timelines and long hours
- A passion and expertise for managing talent–you’ll come in ready to lead and develop a seasoned creative team
Creative Director, CW
Job Summary
We are looking for a Creative Director specializing in copywriting—who is driven to connect with every audience (both internally and across platforms). A resourceful problem solver that channels contagious energy to inspire and lead.
At OKRP, we believe work is ready when we “feel” it. Our creative leaders are prolific and iterative in their approach to the work. They’re deeply collaborative, transparent communicators who always endeavor to “bring something extra” to each assignment. Egoless creativity is key.
Essential Functions & Responsibilities
The CD / CW is responsible, in the area of creative for:
- Working with a CD Art partner, you will team up to find creative solutions for current and prospective OKRP clients.
- Being able to process feedback then respond with creative that exceeds expectations.
- Knowing the difference between an execution and a big idea.
- The ability to inspire and awe client partners with great work and a sense of presentational showmanship is a must.
- Willing to raise your hand and help others when workload allows.
- Managing the creative process with PMs and your partner will be key. You may have several balls in the air at once and need to keep things flowing smoothly, while continually reviewing and optimizing every piece of work – sometimes under changing deadlines and parameters.
- Mentoring, nurturing, and creatively challenging ACD Copywriters and those reporting to you on a daily basis.
- Performing other duties as required or assigned that are reasonably within the scope of duties enumerated above.
Education
- Bachelor’s degree in Writing, English or a related field
Experience
- 6 years minimum agency experience
- Strong recommendations
- Strong portfolio of work that features integrated big ideas brought to life through a wide-range of media channels
Skills, Knowledge, and Abilities
- Possess strong copywriting background/skills
- Willing to dive in head first to any assignment-big or small.
- Be both right-brained and left-brained – but never overthink work.
- Flexibility and adaptability in the face of ambiguity and change
- Exceptional time-management, organization, written/verbal communication, and presentation skills
- Energy, curiosity, and an ability to maintain your sense of humor under tight timelines and long hours
- A passion and expertise for doing great work— along with your partner, you’ll come in ready to contribute and grow as a creative team
- The desire and ability to manage talent–you’ll come in ready to lead and develop less seasoned teams.
Sr. Project Manager
Job Summary
OKRP Project Managers are experts at delivering digital projects across a wide range of clients. They are orchestrators, motivators, and unflappable problem solvers. But most of all, truly believe there is both an art and a science to delivering on time and on budget. Because there is.
While driven expediters, they absolutely must be empathetic to what makes creativity bloom and relationships thrive. They’re direct, transparent communicators and evolved listeners who, simply put, are smoothest at crunch time. At OKRP, egoless collaboration is key.
As the Project Manager, your responsibilities include project delivery oversight and active management for 1-3 key clients, ongoing project assessment and governance, and resource management.
Essential Functions & Responsibilities
The Project Manager is responsible, in the area of Project Management, for:
- Working with account and team leads to develop the scope of work based on functional and business requirements.
- Developing, implementing, and managing the project plan.
- Developing the staff plan.
- Resource allocation and schedule conflict resolution in conjunction with the resource manager.
- Day to day management of projects from initiation through implementation and deployment.
- Ensuring project documentation is complete, current, and accessible to creative team members.
- Communicating status of project to the team on a regular basis, including reports on progress as well as problems and solutions.
- Ensuring changing resource and project requirements are communicated to all members of the project team, and that the changes are understood by all members of the team.
- Monitoring creative team hours against budgets.
- Monitoring project constraints and out of scope requests elevates issues to initiate additional billing.
- Supporting the creative team in their efforts to deliver consistently superior creative output.
- Will perform other duties as required or assigned that are reasonably within the scope of duties enumerated above.
Education
- Bachelor’s degree and project management qualification (PMP) or equivalent
Experience
- 3-8 years’ experience in project management roles
- Strong recommendations
Skills, Knowledge, and Abilities
- Proficiency in project management software tools
- Critical thinking and problem-solving skills
- Flexibility and adaptability in the face of ambiguity and change
- Strong organizational and time-management skills
- Ability to remain calm and focused under pressure and when facing heavy deliverables
Human Resources Manager
Job Summary
Our nimble, quick, and collaborative creative agency is currently seeking a Human Resources Manager. Here at O’Keefe Reinhard & Paul, we move quickly, so we need to think on our feet and avoid getting stuck in the process. We thrive on curating real-time solutions to real-time challenges across all of our departments.
Working closely within the HR / Talent team, and closely with the Finance Team, the HR Manager is responsible for the development and support of all employees. The successful candidate will not only have experience in dealing with Human Resources issues and concerns but will also have experience supporting cross-functional teams and dealing with internal stakeholders. They will be well-equipped to form relationships with outside vendors/benefits providers and maintain open communications with each. They will have experience in backend benefits management from onboarding/enrollments to offboarding / terminations and all needs in-between. They will also work to form relationships within OKRP’s team, ensuring that employee inquiries/requests are addressed and resolved in a timely fashion.
The person best equipped to succeed in this role will have an educational background and immense interest in HR. They will constantly be keeping up with the latest trends, as well as championing/introducing new ideas for implementation, keeping our agency fresh and up to date, and our employees well-represented and appreciated.
Essential Functions & Responsibilities
The Human Resources Manager is responsible, in the area of HR / Talent Management for:
Benefits Management
- Performing all backend member-related tasks on BCBS’s, Principal’s, ADP’s, and Infinisource’s sites.
- Processing applicable onboarding / new enrollee and offboarding / termination “paperwork”, ensuring a smooth and positive experience for all employees at each juncture.
- Forming relationships with our partner CSRs to encourage collaboration and communication.
- Addressing employee requests/inquiries in a friendly manner and efficiently resolving in a timely fashion.
- Managing all COBRA- and FSA-related tasks / asks
- Overseeing ongoing/working roster of COBRA enrollees and ensuring alignment with the Finance Team.
- Possessing previous experience in leading the annual open enrollment process.
Policies
- Familiarizing yourself with OKRP’s policies and procedures.
- Tracking trending data on a regular basis to identify opportunities for enhancement and ensure we are best meeting the needs of our employees.
- Educating employees on appropriate interpretation of policies and procedures as well as communicating any updates or changes.
- Continuing to be well-read and informed of industry events, networking opportunities, Human Resources regulations/laws, and industry challenges.
Performance Management
- Drive performance management feedback loop with leaders and managers
- Guide and partner with leaders to promptly and appropriately address performance issues, ensure proper documentation, clear communication of expectations, and monitor overall performance outcomes.
Career Development Support
- Together with the Talent Management team and respective Direct Reports, coordinating timeliness of iterative performance reviews for new hires and existing employees.
Training and Orientation
- Facilitating the delivery of new hire onboarding with a focus on orienting/educating new hires to OKRP as well as its managers and office leads.
- Scheduling/managing training events such as Lunch & Learns, guest speakers, etc and office related training.
Rewards and Recognition
- Maintaining awareness of employees’ growth, accolades, and achievements to ensure that exemplary performance does not go unrewarded. Keeping employee files up to date re: all performance feedback and recognition.
- Encouraging employee celebrations and assisting with special event planning and execution.
Compensation and Talent Strategies
- Coordinating efforts with the Talent and Finance teams to ensure appropriate new-hire information is obtained and employee changes, promotions, and increases are executed and communicated.
- Analyzing competitive market conditions in Chicago to ensure salary ranges are competitive and adjustments are made, as needed, relaying this information to the Talent / Recruiting / Finance team members.
- Identifying trends and creating data from exit interviews, employee surveys, and iterative feedback.
- Performing other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
Education
- Bachelor’s degree in Human Resources, preferred
- SHRM or HRCI certification, mandatory
Experience
- 5-7 years’ experience
- Experience in creative ad agency/marketing setting, a plus
Skills, Knowledge, and Abilities
- Knowledge of / familiarity with ADP, BCBS, and Principal site implementation and management a HUGE plus.
- Experience in creative ad agency/marketing setting, a HUGE plus
- Strong passion to continually develop your HR skill set and execute new ideas/trends.
- Follow-through, ensuring nothing falls through the cracks and all tasks/inquiries are resolved
- Deep knowledge in all things benefits-related
- Research skills
- Ability to build trust and confidence across organizations
- Proven experience dealing with conflict, difficult situations, and challenging personalities
- Demonstrated knowledge of project and business management principles, methods, and techniques
- Ability to strategically and tactically organize and structure operational activities
- Demonstrated skills and experience in mediation, negotiation, and presentation
- Flexibility and adaptability in the face of ambiguity and change
- Organizational and time-management skills
- Extremely strong interpersonal communication skills
Director of Project Management
Job Summary
OKRP Senior Project Managers are experts at delivering integrated campaign projects across a wide range of clients. They are orchestrators, motivators, and unflappable problem solvers. But most of all, truly believe there is both an art and a science to delivering on time and on budget. Because there is.
While driven expediters, they absolutely must be empathetic to what makes creativity bloom and relationships thrive. They’re direct, transparent communicators and evolved listeners who, simply put, are smoothest at crunch time. At OKRP, egoless collaboration is key.
As the Director of Project Management, your responsibilities include building this department and team to support our new ways of working, project delivery oversight and active management for 1-2 key clients, ongoing project assessment and governance, and resource management. You will have an active and strong POV in shaping what a progressive Project Management function looks like at a creative and content-driven agency with an adaptive model looking to scale up with flexibility at our core.
Essential Functions & Responsibilities
The Director of Project Management is responsible, in the area of Project Management, for:
Project Delivery
- Handles the day to day management of projects from initiation through implementation and deployment. Project types range from broadcast to print to digital.
- Develops timelines, manages internal communications, and oversees quality control. Manages change, evaluates risks, and assesses the potential impacts on project delivery. Monitors and communicates project status on a regular basis and adjust resources and priorities accordingly.
- Establishes and enforces a streamlined workflow of agency project-related processes and monitors all project processes and operations for time and resource efficiencies, cost management, and process improvement opportunities.
- Monitors adherence to project approvals, scheduling, time and financial management policies.
- Supervises a team of Project Managers and Project Coordinators.
- Coordinate and manage internal teams, vendors, third-party providers, etc.
- Help to recruit, hire and develop staff and support ongoing departmental training initiatives and resources.
- Reviews, prioritizes and communicates weekly project/client requests with the resource and project management teams. Works with Resource Manager to develop staff plans. Responsible for resource allocation in conjunction with the resource manager.
- Will perform other duties as required or assigned that are reasonably within the scope of duties enumerated above.
Education
- Bachelor’s degree and project management qualification (PMP) or equivalent.
Experience
- 8 – 10 years experience in project management roles preferably on integrated campaigns
- Strong recommendations
Skills, Knowledge, and Abilities
- Theoretical and practical knowledge of project management techniques Self-motivated, quick and assertive
- Proficiency in project management software tools – experience with Workbook is ideal
- Critical thinking and problem-solving skills
- Expertise in conflict resolution
- Flexibility and adaptability in the face of ambiguity and change
- Strong organizational and time-management skills